Is Lottoland casino trusted?
We have gathered ratings from some of the most trusted and popular review platforms, including Trustpilot, AskGamblers, and Casino Guru, to provide you with a comprehensive overview of this casino. By combining these ratings with key casino characteristics such as game variety, user experience, security, and customer support, we have created a generalized, all-encompassing rating system. This approach ensures a balanced and informed evaluation of each casino, giving you a clearer picture of which platforms stand out and offer the best overall experience.
| Licenses | UKGC: UK Gambling Commission |
|---|---|
| Website | lottoland.co.uk |
| Year Of Foundation | 2013 |
| Owner | EU Lotto Limited |
| Affiliate program | Lottoland Affiliates |
| Self exclusion | |
| Currencies | GBP |
| Languages | EN |
| Restricted countries | all except United Kingdom |
| Support email | support@lottoland.co.uk |
|---|---|
| Live Chat |
| Payments | Mastercard, MuchBetter, Trustly, Visa |
|---|---|
| Min. dep | £10 |
| Min withdrawal | £10 |
| Payout speed | 1-2 business days |
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Lottoland casino review
Lottoland Casino is a well-known online gaming platform operated by EU Lotto Limited. With a reputation for offering a secure and reliable gaming environment, Lottoland provides players with a range of features designed to enhance their overall gaming experience. In this review, we’ll explore the various aspects of Lottoland Casino, including game selection, bonuses, payment methods, customer support, and user experience. Our goal is to offer a thorough and impartial analysis of the platform, so players can make informed decisions before joining.
Game Selection at Lottoland Casino
Lottoland Casino features a broad selection of casino games from some of the top developers in the industry. With over 8,300 games available, players can enjoy a variety of slots, table games, and live casino options. The casino’s portfolio includes titles from prominent providers such as NetEnt, Pragmatic Play, Evolution Gaming, Play’n GO, Blueprint Gaming, and Quickspin, among others.
Popular Game Categories:
- Slots: A wide range of video slots and classic fruit machines, including games like Starburst, Book of Dead, and Gonzo’s Quest.
- Table Games: Players can enjoy various blackjack, roulette, and baccarat options.
- Live Casino: Lottoland offers a live casino experience with games like live blackjack, roulette, and poker hosted by real dealers.
- Instant Win Games: Instant win games such as scratchcards and bingo are also available for players who prefer quick results.
Bonuses and Promotions at Lottoland Casino
Lottoland offers enticing bonuses and promotions to attract new players and retain existing ones. The welcome offer includes up to 200 Free Spins for new players who meet the wagering requirements. In addition to the welcome bonus, Lottoland frequently offers promotions like free bets and reload bonuses.
Available Bonuses:
| Bonus Type | Details |
|---|---|
| Welcome Bonus | Up to 200 Free Spins when you register and deposit. |
| Free Bet Bonus | Bet £10, get a £10 free bet. |
| Daily Promotions | Daily promotions, including cashback and free spin offers. |
| Reload Bonuses | Periodic reload bonuses for existing players. |
Banking Options and Payment Methods
Lottoland supports a variety of secure and reliable payment methods for deposits and withdrawals. Players can use popular options like Mastercard, VISA, Trustly, and MuchBetter. The casino also allows for easy and quick transactions, with most withdrawals processed within 1-2 business days.
Supported Payment Methods:
- Deposits: Mastercard, VISA, Trustly, MuchBetter
- Withdrawals: Same methods for withdrawals, with a minimum withdrawal amount of £10.
- Processing Time: Withdrawals take between 1 to 2 business days, depending on the method.
Customer Support at Lottoland Casino
Lottoland provides excellent customer support services. Players can reach the support team via email at support@lottoland.co.uk for assistance with any issues. The support team is responsive and aims to resolve queries in a timely manner. Although the casino does not list a live chat option, the email support service ensures that players receive help whenever needed.
Final Verdict
Lottoland Casino offers a solid online gaming experience with a wide selection of games, secure payment methods, and responsive customer support. The variety of games and frequent promotions make it an appealing option for players, especially those who enjoy slots and live casino games. However, the lack of live chat support and country restrictions may be downsides for some players. Overall, Lottoland provides a trustworthy and enjoyable casino experience for those within the supported regions.
- Accept players from UK
- Players are protected by UKGC: UK Gambling Commission license
- Quite old, trusted and tested by time and players
- Has a protection program and a self-exclusion for users
- Slots from many of the most popular, licensed and trusted providers
- Has 24/7 email support
- Has 24/7 live chat support
- It has a good rating on the most famous review sites
- Does not have an exclusive bonus
- Does not have a casino welcome bonus
- Does not have sportsbook bonus
- Does not have regular cashback bonuses
- Accepts payments in only GBP
- Localized to the only one language – EN
What are players saying about Lottoland casino?
2025-02-18 by Lucia: I did a withdrawal on the 18th Hi all it’s Saturday 22 feb still waiting thay asked for a bank statement that I sent straight away after numerous emails and still no pay out 🙁 very poor customer service no one giving simple answers just wait and keep checking my bank and nothing 🙁 I will update what happens next Withdrawal Information [Incident: 250220-000859] Update : I did a complaint form and a got a reply Sunday and that said on the 20th that did a request and to wait futher 2/5 days and check account and should go in let’s see what happens IL keep updating UPDATE !!! FEB 24TH AND WINNINGS HAVE GONE IN !! After worrying for nearly a week of emails and a complaint email hang in there IL give 2plus star good site but lack of communication and really slow withdrawals – source: Trustpilot
2025-02-21 by Wayne: It’s all be great with fast payouts untill NOW! Waiting on payment way past the 24hrs I would normally receive payments. What’s happening LOTTOLAND ? – source: Trustpilot
2025-02-21 by Kerrie : I don’t know why there are so many bad reviews I love this site had some lovely wins and I love the games this is definitely not ah scam site and definitely not ah fake review my writing is terrible but I’m dislex – source: Trustpilot
2025-02-21 by Mitchell Coxon: The gaming is great but you can’t track your withdraw what is a problem I am waiting and the money should be in my account now I would like it to be processed ASAP Updated 24 hours and even on live chat the real live agent told me the money WOULD NOT SHOULD be in my bank account by the 24 hour mark so what the **** is going on the customer service is absolutely terrible – source: Trustpilot
2025-02-20 by Will C: Really concerned about this company having read all the reviews. I am facing the same issues with withdrawing my winnings. I withdrew £1000 on Thursday and was asked for various details about my accounts etc. I have provided all relevant information and now have to wait 48/72 hours whilst another team review the documents and will be then sent an email with an update…..? They have my : ID SELFIE WITH ID NUMEROUS BANK STATEMENTS UTILITY BILL All Info they have asked for I have provided. They say they don’t accept screenshots but I’ve provided these as extra proof. – source: Trustpilot
2025-02-19 by Mr Cheek: I’m Quite scared . I hope I get my withdraw . I updated my address but not sure if it will get sent to the right one . I hope it does . Will update when required . No human on live chat 💬 😢 Update : withdraw recieved 24 hours later. New withdraw requested still no communication to update my address on my account still shows the old address . Hopefully pays out ok . Paid out again within 24 hours but still no confirmation to update my address. I’ve requested a big withdraw hopefully they pay this correct iswell 🙏 Thanks for the response Liam but live chat is a bot and nobody can speak to an agent at all . Quite poor behaviour and unable to answer my queries – source: Trustpilot
