Is Lucy casino trusted?
We have gathered ratings from some of the most trusted and popular review platforms, including Trustpilot, AskGamblers, and Casino Guru, to provide you with a comprehensive overview of this casino. By combining these ratings with key casino characteristics such as game variety, user experience, security, and customer support, we have created a generalized, all-encompassing rating system. This approach ensures a balanced and informed evaluation of each casino, giving you a clearer picture of which platforms stand out and offer the best overall experience.
| Licenses | AGCC: Alderney Gambling Control Commission, UKGC: UK Gambling Commission |
|---|---|
| Website | lucycasino.com |
| Year Of Foundation | 2018 |
| Lucy casino casino sister casinos | Free Spirit Bingo, Slots52, Shipley Slots, 123 Spins casino, Crazy King, Wowcher Bingo, Diva Wins, Wizard Slots, Royal Spins, Billion casino, Barbados casino, Space Wins, Crush Wins, Dove Bingo, Fairground Slots, Lucky Slots 7, Bjs Games, Millionaire Games, Jungle Reels, Pretty Wins, Rocket Slots, Balmy Bingo, Hyper Slots, Club 3000 Bingo, Justin, Swanky Bingo, Bonanza Slots, Luck Stars, Bingo Clubhouse, Secret Pyramids |
| Owner | Jumpman Gaming Limited |
| Affiliate program | Lucy Casino Affiliates |
| Self exclusion | |
| Currencies | GBP |
| Languages | EN |
| Restricted countries | Afghanistan, Albania, Algeria, Antigua, Armenia, Australia, Azerbaijan, Bahrain, Belarus, Belgium, Bosnia, Brunei, Burkina Faso, Show more |
| Android mobile application | |
| iOS mobile application |
| Support email | support@lucycasino.com |
|---|---|
| Live Chat |
| Payments | Maestro, Mastercard, NETELLER, Pay by Mobile, PayPal, PaySafe, Skrill, Visa |
|---|---|
| Min. dep | £10 |
| Min withdrawal | £10 |
| Payout speed | 1-5 business days |
- Games Global
- NetEnt
- Big Time Gaming
- High5Games
- Just For The Win
- 2 By 2 Gaming
Lucy casino review
Lucy Casino is a 2018 gaming platform managed by Jumpman Gaming Limited, a company licensed by both the UK Gambling Commission and the Alderney Gambling Control Commission. Known for its colourful layout, daily reward mechanics, and a large catalogue of over 1,000 real-money games, this operator has become a popular choice among slot enthusiasts in the UK. The casino supports English, accepts GBP, and provides well-known banking methods such as Visa, PayPal and Skrill.
Game Library at Lucy Casino
Lucy Casino features a broad game selection sourced from reputable studios such as Games Global, NetEnt, Big Time Gaming, High5Games, Just For The Win and 2 By 2 Gaming. The platform lists 1,000+ titles including online slots, progressive jackpots, bingo rooms and several instant-win games. While traditional table games and live dealer options are not the primary focus, players who prefer slots, Megaways mechanics or simple arcade-style titles will find plenty of choice.
| Game Category | Description | Approx. Quantity |
|---|---|---|
| Online Slots | Classic, Megaways, themed and video slots from major studios | 900+ |
| Jackpots | Progressive and fixed-prize titles | 40+ |
| Bingo | 90-ball and 75-ball rooms with scheduled sessions | Multiple rooms |
| Instant Win | Scratchcards, drops and wins, fast mini-games | 30+ |
| Table Games | Limited RNG table options | Few |
Bonuses & Promotions at Lucy Casino
Promotions are a core component of this operator. New UK customers are welcomed with a Spin the Mega Reel bonus with up to 500 Free Spins on Starburst, depending on eligibility and terms. Other recurring promotions include the Daily Wheel, cashback deals, prize draws and seasonal campaigns. Lucy Casino uses Jumpman’s well-known rewards system, which relies heavily on chance-based wheels rather than fixed bonuses.
| Promotion | Details |
|---|---|
| Welcome Offer | Up to 500 Free Spins on Starburst via Mega Reel |
| Daily Wheel | Guaranteed daily reward for eligible players |
| Turbo Reel | Chance to trigger 50–500 free spins |
| Loyalty System | Collect trophies and progress through levels |
| Seasonal Bonuses | Limited-time free spins, competitions, giveaways |
Registering & Logging In at Lucy Casino
Registration is straightforward and typically takes under two minutes. Players enter basic personal details, verify age and confirm their account through email. UKGC rules require identity verification, so proof such as ID or utility bills may be requested before withdrawal. Logging in afterwards is quick, using only your email and password. If additional verification is required, the system may prompt for two-step checks to enhance security.
| Step | Summary |
|---|---|
| Registration | Provide personal details and set login credentials |
| Verification | Complete KYC checks when required |
| Deposit | Minimum £10 deposit to unlock promotions |
| Login | Standard email + password access |
Payments & Banking at Lucy Casino
The casino supports several popular UK payment options, including debit cards, e-wallets and Pay by Mobile. The minimum deposit is £10, while withdrawals also require at least £10. Processing speeds vary depending on method, although most payouts take 1–5 business days, subject to identity verification.
| Method | Deposit | Withdrawal | Speed |
|---|---|---|---|
| Visa | Yes | Yes | 1–5 business days |
| MasterCard | Yes | Yes | 1–5 business days |
| Maestro | Yes | No | N/A |
| PayPal | Yes | Yes | Fast (after approval) |
| Neteller | Yes | Yes | Within 1–3 days |
| Skrill | Yes | Yes | Within 1–3 days |
| Pay by Mobile | Yes | No | N/A |
| PaysafeCard | Yes | No | N/A |
Lucy Casino Mobile Site & App
Lucy Casino does not offer a downloadable mobile app, but its website is fully mobile-optimised. The browser-based version works smoothly on iOS and Android devices, keeping the same layout, daily features and game selection available on desktop. Loading times remain stable, and navigation through menus, banking pages and game lobbies is straightforward.
Customer Care & Player Support
Lucy Casino provides customer support through support@lucycasino.com and a live chat service accessible after login. Email replies generally arrive within 24 hours, while live chat provides faster solutions. The help section includes detailed FAQ topics relating to payments, bonuses, and account management. Support hours may vary, but the system is designed to address common issues effectively.
| Channel | Availability |
|---|---|
| Yes | |
| Live Chat | Yes |
| FAQ Section | Yes |
| Support Language | English |
Lucy Casino Sister Sites & Alternatives
Because Lucy Casino operates under Jumpman Gaming Limited, it belongs to a large network of sister sites sharing similar features, software providers, payments and promotional formats. If players enjoy Lucy Casino’s trophy system, Mega Reel, Daily Wheel and reward mechanics, they will find the same structure across the entire Jumpman ecosystem.
| Sister Site | Similarities | Differences |
|---|---|---|
| Dove Bingo | Strong focus on bingo; identical bonuses | More bingo rooms |
| Barbados Casino | Slot-heavy collection; shared promos | Caribbean-themed design |
| Wizard Slots | Same reward mechanics | Bigger slot catalogue |
| Wowcher Bingo | Jumpman-style bonuses | Bingo-focused branding |
| 123 Spins | Similar layout; Mega Reel bonuses | More classic slot themes |
These casinos, often labelled as “similar casinos like Lucy Casino”, share the same backbone, game providers and promotional style.
All these platforms use:
- Jumpman Gaming software
- The same welcome mechanics (Mega Reel / Turbo Reel)
- Identical Daily Wheel structure
- Similar navigation menus and design templates
- Comparable payment methods and withdrawal times.
- Accept players from UK
- Provides an exclusive bonus
- Has a welcome bonus in the casino
- Has additional bonuses to diversify your game experience
- Players are protected by AGCC: Alderney Gambling Control Commission, UKGC: UK Gambling Commission license
- Quite old, trusted and tested by time and players
- Has a protection program and a self-exclusion for users
- Deposit can be made using various payment systems
- The minimum top-up amount for your game is just £10
- The minimum amount for withdrawing your winnings is just £10
- Has 1000+ slots available for play
- Slots from many of the most popular, licensed and trusted providers
- Has 24/7 email support
- Has 24/7 live chat support
- It has a good rating on the most famous review sites
- Does not have sportsbook bonus
- Does not have regular cashback bonuses
- Accepts payments in only GBP
- Localized to the only one language – EN
- Does not have mobile app for IOS or Android
- You will not be able to play if you live in the countries listed above.
- Has a poor rating on the most popular review sites
