Is Refuel casino trusted?
We have gathered ratings from some of the most trusted and popular review platforms, including Trustpilot, AskGamblers, and Casino Guru, to provide you with a comprehensive overview of this casino. By combining these ratings with key casino characteristics such as game variety, user experience, security, and customer support, we have created a generalized, all-encompassing rating system. This approach ensures a balanced and informed evaluation of each casino, giving you a clearer picture of which platforms stand out and offer the best overall experience.
| Licenses | MGA: Malta Gaming Authority |
|---|---|
| Website | refuelcasino.com |
| Year Of Foundation | 2020 |
| Owner | Infiniza Limited |
| Affiliate program | 79 Affiliates |
| Self exclusion | |
| Currencies | CAD, EUR, NOK, NZD |
| Languages | DE, EN, FI, NO |
| Restricted countries | Afghanistan, Albania, Anguilla, Barbados, Botswana, Cambodia, Democratic Republic of Congo, Fiji, Ghana, Guam, Iran, Iraq, Israel, Show more |
| Android mobile application | |
| iOS mobile application |
| Support email | support@refuelcasino.com |
|---|---|
| Live Chat |
| Payments | ApplePay, AstroPay, Cashtocode, EcoPayz, Flexepin, Instant Bank Payments, Jeton, Mastercard, MiFinity, NETELLER, Neosurf, Revolut, Skrill, Sofort, Visa |
|---|---|
| Min. dep | €20 |
| Min withdrawal | €10 |
| Withdrawal limit dayly | €5,000 |
| Withdrawal limit monthly | €20,000 |
| Payout speed | 1-3 business days |
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Refuel casino review
We see Refuel Casino as a slots-first real money casino that also includes live dealer games and classic table titles. The casino is run by Infiniza Limited and operates under an MGA (Malta Gaming Authority) licence, which is a recognised European regulator. Refuel accepts UK players, but we still suggest a cautious start with a smaller deposit, because the most important “trust moment” is always the first withdrawal.
Things to watch before depositing
We like when a casino makes the “money rules” easy to check, and Refuel is reasonably clear on limits and general withdrawal timing. Still, beginners often get stuck on details that are shown only inside the cashier, such as method-by-method minimums, pending times, and what happens if your bank rejects a transfer. Another common issue is bonuses: “free spins” can sound simple, but the real value depends on which slots qualify and whether there is any max cashout or restricted games.
We also recommend paying attention to eligibility and country restrictions. Refuel blocks many regions, including the United States (and territories), so players should confirm they are allowed before trying to register. Finally, we treat any casino rating as a signal, not a fact; mixed public feedback usually means you should test the basics early (small deposit, simple play, first withdrawal). That approach protects your bankroll and gives you a clear answer about how smooth payments are for you personally.
Games at Refuel Casino
| Feature | Details |
|---|---|
| Slots | The main category, listed at 2700+ games across many studios and styles. |
| Live casino | Live dealer tables (real dealers on video streams), commonly including roulette and blackjack. |
| Table games | Digital versions of roulette, blackjack, baccarat, and similar games. |
| Jackpots | Jackpot titles plus “Jackpot Frenzy” style promotions (progressive pots that grow as players bet). |
| Tournaments | Time-limited events where you compete on a leaderboard based on play (rules vary per event). |
Refuel Casino leans heavily into slots, and that is where most players will spend their time. A large slot library matters because it gives you more choice in volatility (volatility means how “swingy” a game feels), themes, and bonus mechanics. If you are new, we recommend starting with lower stakes and watching how quickly your balance moves, because modern video slots can vary a lot even at the same bet size. It also helps to use demo mode when it is available, so you understand how a slot’s bonus round works before risking real money.
The provider list includes many familiar names such as NetEnt, Play’n GO, Pragmatic Play, Nolimit City, Quickspin, Yggdrasil, Red Tiger, Thunderkick, ELK Studios, Wazdan, Big Time Gaming, Hacksaw Gaming, Playson, Relax Gaming, and Evolution Gaming, plus a long set of additional studios. That mix usually means you can find both older “classic feel” slots and newer feature-heavy titles. For live casino, we suggest keeping sessions short and setting a firm loss limit, because table games can feel slower than slots but still drain funds quickly if you raise stakes while chasing losses (chasing losses means increasing bets to “get back” what you lost). If you want the safest learning curve, start with low-limit roulette or blackjack and treat it as practice, not as a way to win money consistently.
Refuel Casino Bonuses and Promotions
Refuel Casino’s headline incentive is a free spins welcome deal, 100% free spins bonus up to 250 free spins. Free spins are not cash; they are spins on specific slots, and the casino decides which games qualify. Before you claim any bonus, we always check the “wagering requirement” (wagering means how many times you must bet bonus funds before you can withdraw). A low or zero wagering rule is usually better, but you still need to look for other limits like maximum cashout from free spin winnings or restricted game lists.
The second major promo is 10% weekly cashback on slots. Cashback is usually a partial return of losses over a time window, which makes it easier to manage variance (variance means the short-term ups and downs). However, cashback almost always comes with exclusions (often live casino, table games, and jackpots), and it may require at least a small playthrough such as x1 on eligible games. For beginners, cashback can be useful if you already planned a certain budget, but it should never be treated as guaranteed value.
Refuel also lists a Spin Club loyalty program, which can add extra rewards for regular players through points and shop-style redemptions. Loyalty perks can be a nice bonus, but they can also tempt you to play more than planned, so we suggest setting a weekly budget first. When you treat loyalty rewards as a small rebate rather than a goal, you avoid the most common trap: extending sessions just to “reach the next level.” If you want to use promotions safely, keep it simple: claim one bonus at a time, read the rules, and withdraw once you have a clean win.
- Accept players from UK
- Has a welcome bonus in the casino
- Has fairly frequent cashback payouts that depend on your casino status
- Has additional bonuses to diversify your game experience
- Players are protected by MGA: Malta Gaming Authority license
- Quite old, trusted and tested by time and players
- Has a protection program and a self-exclusion for users
- Accepts payments in multiple currencies
- Multilingual site that unites players from several countries
- Deposit can be made using various payment systems
- The minimum top-up amount for your game is just €20
- The minimum amount for withdrawing your winnings is just €10
- Has 2700+ slots available for play
- Slots from many of the most popular, licensed and trusted providers
- Has 24/7 email support
- Has 24/7 live chat support
- It has a good rating on the most famous review sites
- Does not have an exclusive bonus
- Does not have sportsbook bonus
- Does not have mobile app for IOS or Android
- You will not be able to play if you live in the countries listed above.
Registering and Logging In at Refuel
Registration at Refuel Casino is the standard online casino flow: email, password, and personal details so the casino can confirm your identity later. We recommend using your real details from the start, because any mismatch can slow withdrawals. Most casinos will also ask for KYC verification (KYC means identity checks) at some point, usually before or during your first cashout. That often includes a photo ID and proof of address.
If you want fewer delays, upload documents early—ideally before you request a withdrawal. It is also wise to choose one main payment method and stick with it, because casinos may need extra checks if you switch methods repeatedly. Refuel lists self-exclusion, which is a tool to block access for a period if gambling stops feeling controlled. Beginners should also consider deposit limits, because the easiest way to stay safe is to prevent overspending in the first place.
Payments, Deposits, and Withdrawals at Refuel
Cards are familiar and simple for many UK players, but approval can depend on your bank and local rules. Some banks treat gambling as a restricted category, so a “declined” deposit does not always mean the casino rejected it.
Limit: Depends on your account and method rules; withdrawal caps are €5,000 daily and €20,000 monthly.
Speed: instantly
Fees: The casino may not charge, but banks can apply their own fees or blocks.
Apple Pay can feel like a card deposit, but it still routes through payment networks and can be affected by bank policy. It is convenient when you want a fast checkout without typing card numbers.
Limit: Depends on bank policy and account limits; overall withdrawal caps still apply.
Speed: instantly
Fees: Usually low on the casino side; your bank rules apply.
These are bank-style methods where you pay through online banking flows. They can be useful when card deposits fail or when you prefer direct bank payment.
Limit: Varies by bank and country; overall withdrawal caps still apply.
Speed: instantly
Fees: Can be low to moderate depending on bank charges.
E-wallets are popular because they separate gambling funds from your main bank account. They can also be easier for repeat deposits if your wallet is already funded.
Limit: Depends on wallet verification level and your casino account limits.
Speed: instantly
Fees: Wallet providers may charge transfer fees outside the casino.
These are alternative payment brands that can be useful in certain regions or banking situations. They are often chosen when cards are unreliable.
Limit: Varies by method rules and account status.
Speed: instantly
Fees: Method-specific; check provider fees before using.
These are voucher or cash-style methods that help players control spending (you cannot spend more than the voucher value). The trade-off is that withdrawals are often routed via bank transfer or another eligible withdrawal method.
Limit: Varies by voucher type; overall withdrawal caps still apply.
Speed: instantly
Fees: Voucher purchase fees may apply depending on where you buy it.
What Are Players Saying About Refuel Casino?
by Jame: Easy to deposit and withdrawal takes few days, but support is useless. The casino has “Live chat” on the website, but no one is ever online, and you can only write an email through that “Live Chat”. The worst part is that no one answers even that email. – source: Casino Guru
14 Dec 2025 by customer (NZ): I’ve spent too much time trying to get clear answers, but I’m only receiving vague responses. – source: Trustpilot
18 Dec 2025 by Gurtej Singh: I originally signed up for a 90-day subscription with Rebtel, expecting it to end after that period. Unfortunately, the subscription was auto-renewed without clear consent, and I was charged for additional months that I never intended to purchase. What’s most frustrating is that I never used the service after the initial term, yet I’ve been billed repeatedly. While I understand Rebtel’s refund policy mentions a 90-day limit, this situation feels unfair because the charges were for an unused service and occurred due to unclear auto-renewal practices. I’m requesting that Rebtel review this case and issue a refund for the unused renewals. Transparency and fairness are essential for customer trust, and I hope Rebtel will do the right thing here. – source: Trustpilot
15 Dec 2025 by Andy Richards: I put £4 credit for the call I wanted to make to Zimbabwe land line it said number doesn’t support service. So I topped up another £5 as 1st payment didn’t show when I down loaded the app. Then called Zimbabwe again with same does not support. Feels like a rip off – source: Trustpilot
by Sherryd: Refuel is a great casino, pays out is good, people are nice there, and the best thing is you sign in with your phone number, this is the first casino I see do that. Great games, great people, and payout is fast, although some games ain’t available. – source: Casino Guru
6 Dec 2025 by customer (ET): I didn’t get the $5 credit Anna emailed. – source: Trustpilot
2 Aug 2025 by Alozie Teresa Udo-Kalu: I love using Rebtel. Calling family and friends in different countries has become so much easier. Topping up credit is simple, the call quality is clear, and you always know exactly how much airtime you’re using. – source: Trustpilot
8 Dec 2025 by RIZ ADIL: I strongly suggest everyone not to subscribe this company. Just look at their logo, if their logo is upside down then just imagine how bad their management could be. I have been scammed for more than 2000.00$ and when I asked for the refund, their representative goes by the name JAM, gladly offered to refund $30.00. These guys have been withdrawing US10.00 from our credit card every month for more than 10 years. I never look into the small expenses but recently realized that this name Rebtel is appearing on my statement every month. After going through the investigation, I found out that my wife used this service only for once back in 2011 (whatsapp became popular after 2011) and since then, these guys have been charging our card. Once again, please do not subscribe to their service. Worst customer service and customer care. I just saw the reply from Rebtel. Trixie, you cant do nothing since the guy name Jam from Rebtel is still going around the bush. Your company’s intent is very clear and it is useless and wastage of time talking to any of the Rebtel representatives. – source: Trustpilot
5 Dec 2025 by Bibi: The best App for international calling amazing App – source: Trustpilot
29 Nov 2025 by suresh kumar: Rebtel App recently started charging Mobile top up for others without our consent. This happened to me not on one occasion but for 8 times. When reported to Rebtel, they refuse to refund me. 2 charges made on Nov 29, which they said would be refunded has not been done yet. Below was the reply from Rebtel: Thank you for reaching us and sorry about the confusion on the situation with the calls and top-up. I have checked the status of the two Recharges made on Nov 29 and can see that the transactions has been canceled which means that either you discontinued or did not process the top-up successfully. No payment was received or processed on your account. If you are charged, no need to worry since the funds are refunded automatically and will reflect in 3-5 business days. With regards to your refund request for the charge on Dec 2, unfortunately mobile top-ups can not be refunded. I hope this clarifies the situation. – source: Trustpilot
4 Dec 2025 by customer (BE): Rebtel is Thief stole my money from my account twice automatically – source: Trustpilot
Final Verdict
Refuel Casino is a solid fit for players who want a large slot library, familiar payment methods, and an MGA licence framework. The key strengths are the 2700+ games, the mix of recognisable providers, and clear withdrawal boundaries like €5,000 per day, €20,000 per month, and 1–3 business days processing. The main cautions are the usual ones for online gambling: bonus terms can be restrictive in practice, and some payment details are only fully visible inside the cashier. If UK players start with a small deposit, verify early, and treat promotions as optional extras, Refuel Casino can be a reasonable choice for real money play.
