Is Zigbi casino trusted?
We have gathered ratings from some of the most trusted and popular review platforms, including Trustpilot, AskGamblers, and Casino Guru, to provide you with a comprehensive overview of this casino. By combining these ratings with key casino characteristics such as game variety, user experience, security, and customer support, we have created a generalized, all-encompassing rating system. This approach ensures a balanced and informed evaluation of each casino, giving you a clearer picture of which platforms stand out and offer the best overall experience.
| Licenses | Anjouan (Comoros) Gaming |
|---|---|
| Website | zigbi.com |
| Year Of Foundation | 2023 |
| Owner | Fintech Szofver N.V. |
| Affiliate program | Zigbi Affiliates |
| Self exclusion | |
| Currencies | BTC, ETH, EUR, KZT, USD, USDT |
| Languages | DE, EN, FR, RU |
| Restricted countries | Aruba, Australia, Bonaire, Curacao, France, Iran, Iraq, Netherlands, Saba, Spain, St Maarten, Statia, USA, Show more |
| Support email | support@zigbi.com |
|---|---|
| Live Chat |
| Payments | Bank Transfer, Cryptocurrency, Mastercard, Visa |
|---|---|
| Min. dep | €10 |
| Min withdrawal | €10 |
| Payout speed | 1-2 business days |
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Zigbi casino review
Zigbi Casino, established in 2023, is an online gaming platform operated by Fintech Szofver N.V. Licensed by the Anjouan Gaming Authority in Comoros, the casino offers a diverse gaming experience with a variety of features.
Zigbi Casino Features and Games
Zigbi Casino boasts a collection of over 1,500 games from 39 reputable software providers, including Amatic, BGaming, BetSoft, and Playtech. Players can enjoy a wide range of slots, table games, and live dealer options. The website features a modern design and supports multiple languages, including English, Russian, German, and French, catering to a broad audience.
Bonuses and Promotions
New players are welcomed with a generous bonus package: a 220% match bonus up to €1,100 plus 400 free spins. However, it’s important to note that the wagering requirements are 30 times the combined amount of the deposit and bonus, which is relatively high compared to industry standards. Additionally, while the casino offers ongoing promotions, it currently lacks a loyalty program or VIP player advantages.
Payment Methods at Zigbi Casino
Zigbi Casino supports various payment options, including Visa, MasterCard, cryptocurrencies (such as Bitcoin and Ethereum), and bank transfers. The minimum deposit and withdrawal amounts are both set at €10. Withdrawal processing times are typically between 1-2 business days. While the inclusion of cryptocurrency transactions is a modern touch, the range of payment methods could be expanded to offer more alternatives for players.
Customer Support
Players can reach out to Zigbi Casino’s customer support via email at support@zigbi.com. However, the absence of live chat or phone support may be a drawback for those seeking immediate assistance.
Licensing and Security
The casino operates under a license from the Anjouan Gaming Authority in Comoros. It’s worth mentioning that this licensing body is not as widely recognized as others, which might raise concerns for some players regarding regulatory oversight. On a positive note, the website employs SSL encryption to protect users’ personal and financial information, ensuring a secure gaming environment.
User Feedback and Reputation
As a relatively new entrant in the online casino industry, Zigbi Casino has limited user feedback available. Some reviews have highlighted the extensive game selection and attractive welcome bonus. However, concerns have been raised about the credibility of its licensing authority and the lack of comprehensive customer support options. For instance, Casino Guru has assigned Zigbi Casino a “Below average” safety index, advising players to consider other options due to questionable safety aspects.
Zigbi Sister Sites
Zigbi Casino is operated by Fintech Szofver N.V., which also owns AvoCasino. Established in 2023, AvoCasino holds a license from Curaçao eGaming and offers a vast portfolio of over 3,500 games, including slots, table games, live dealer games, and sports betting options. AvoCasino supports both fiat and cryptocurrency transactions and provides modern payment methods alongside traditional options. The platform is accessible in multiple languages and offers a user-friendly interface.
Comparison and Recommendation
When comparing Zigbi Casino to its sister site, AvoCasino, several distinctions emerge. AvoCasino offers a broader game selection and holds a license from Curaçao eGaming, a more widely recognized regulatory body in the online gambling industry. Additionally, AvoCasino provides both casino gaming and sports betting options, catering to a wider range of player preferences. Given these factors, players might consider AvoCasino as a more robust alternative, especially if they prioritize a diverse gaming portfolio and a license from a more established authority.
Conclusion
Zigbi Casino presents a solid gaming experience with a diverse selection of games and a generous welcome bonus. However, potential players should weigh the concerns regarding its licensing credibility and the limited customer support options. Exploring its sister site, AvoCasino, could provide a more comprehensive gaming experience with enhanced features and regulatory assurances.
- Players are protected by Anjouan (Comoros) Gaming license
- New modern casino
- Has a protection program and a self-exclusion for users
- Accepts payments in multiple currencies
- Multilingual site that unites players from several countries
- Slots from many of the most popular, licensed and trusted providers
- Has 24/7 email support
- Has 24/7 live chat support
- It has a good rating on the most famous review sites
- Not available for UK players
- Does not have an exclusive bonus
- Does not have a casino welcome bonus
- Does not have sportsbook bonus
- Does not have regular cashback bonuses
- Has a poor rating on the most popular review sites
