Is LuckCity casino trusted?
We have gathered ratings from some of the most trusted and popular review platforms, including Trustpilot, AskGamblers, and Casino Guru, to provide you with a comprehensive overview of this casino. By combining these ratings with key casino characteristics such as game variety, user experience, security, and customer support, we have created a generalized, all-encompassing rating system. This approach ensures a balanced and informed evaluation of each casino, giving you a clearer picture of which platforms stand out and offer the best overall experience.
| Licenses | MGA: Malta Gaming Authority, UKGC: UK Gambling Commission |
|---|---|
| Website | luckcity.com |
| Year Of Foundation | 2024 |
| LuckCity casino sister casinos | Royalzee, Conquer, BlueFox, SlotAttack, Azimut, Vegas Paradise, LuckyPro, Supa, BetScreamer, Dream Palace, GoldMan, ScorchingSlots, SparkleSlots, Mogobet, Play Magical, PlaceBet, Soho, BBCasino, Interbet, RoyalSwipe, PowerSlots, Winissimo, Q88Bets, Pots of Gold, Bet Neptune, BetMorph, RedAxePlay, Betreels, GrandMasterJack, QuidSlots |
| Owner | ProgressPlay Limited |
| Affiliate program | LuckCity Affiliates |
| Self exclusion | |
| Currencies | CAD, EUR, GBP, GTQ, JPY, NOK, NZD, USD, ZAR |
| Languages | EN |
| Restricted countries | all except United Kingdom |
| Android mobile application | |
| iOS mobile application |
| Support email | customersupport@instantgamesupport.com |
|---|---|
| Live Chat |
| Payments | ApplePay, Bank Transfer, Cryptocurrency, Maestro, Mastercard, MuchBetter, NETELLER, Pay by Mobile, PayPal, PaySafe, Payz, Skrill, Trustly, Visa |
|---|---|
| Min. dep | £10 |
| Min withdrawal | £10 |
| Withdrawal limit weekly | £3,000 |
| Withdrawal limit monthly | £6,000 |
| Payout speed | 3-7 business days |
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LuckCity casino review
Launched in 2024 and operated by the well-regarded ProgressPlay Limited, LuckCity Casino brings players an expansive gaming platform with over 3,500+ titles, fast and secure banking options, mobile compatibility, and generous bonuses. Licensed by both the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA), this casino ensures a safe and regulated experience. In this review, we’ll explore everything from its game library and promotions to its sister sites and similar alternatives.
LuckCity Casino Games
LuckCity Casino boasts a massive portfolio with over 3,500 games from more than 80 top-tier providers. Players can enjoy everything from classic slots and modern video slots to table games and live dealer options.
| Category | Examples of Providers |
|---|---|
| Slots | Play’n GO, Pragmatic Play, Red Tiger Gaming, Quickspin, NetEnt, Blueprint Gaming |
| Live Casino | Evolution Gaming, OnAir Entertainment, Playtech |
| Table Games | Switch Studios, 1X2 Gaming, Realistic Games, Shuffle Master |
| Specialty/Instant | Spribe, Gamevy, Spinomenal, Just For The Win, Eyecon, Scientific Games |
The game selection includes Megaways, progressive jackpots, crash games, and unique features like themed scratch cards and Slingo-style content.
Bonuses and Promotions at LuckCity
LuckCity Casino welcomes new players with a competitive welcome package and continues to reward loyal users through free spins and other seasonal offers.
| Bonus Type | Details |
|---|---|
| Welcome Bonus | 100% up to £100 + 20 Free Spins |
| Ongoing Promotions | Up to 75 Free Spins on selected games |
| Minimum Deposit | £10 |
| Wagering Requirements | Usually 50x (check bonus terms for specifics) |
Bonuses are tailored for slot lovers and may change seasonally. Always check the promo page for current offers.
Banking Methods at LuckCity Casino
LuckCity supports a wide variety of banking options, including traditional cards, e-wallets, cryptocurrencies, and mobile-friendly payments. Deposits are instant, while withdrawals take 3–7 business days.
| Type | Methods Available |
|---|---|
| Cards | Visa, MasterCard, Maestro |
| E-Wallets | PayPal, Skrill, Neteller, Payz, MuchBetter |
| Prepaid / Vouchers | Paysafecard |
| Mobile Payments | Apple Pay, Pay by Phone |
| Crypto | Bitcoin |
| Bank Transfers | Trustly |
| Currencies Accepted | GBP, EUR, USD, CAD, GTQ, JPY, NOK, NZD, ZAR |
| Min Deposit | £10 |
| Min Withdrawal | £10 |
| Withdrawal Time | 3–7 business days |
The variety of methods makes it easy for international players to transact in their preferred currency.
Design and Mobile Version of LuckCity
LuckCity Casino is built with a mobile-first mindset. The site features a slick, modern interface that loads quickly and displays games optimally on both Android and iOS browsers. Navigation is intuitive, and the games are sorted by provider, type, or popularity. No mobile app is required to enjoy the full suite of games and features.
Customer Care at LuckCity
Customer support is available via email and handled by a centralized support team at ProgressPlay. While there’s no live chat, responses via email are generally timely and professional.
- Email Support: customersupport@instantgamesupport.com
- Live Chat: Not available
The lack of live chat may be a downside for players needing urgent assistance, though the email support is well-rated for resolving common issues like account verification and payments.
Sister Sites and Similar Casinos Like LuckCity
LuckCity Casino is operated by ProgressPlay Limited, a company known for running a large portfolio of white-label online casinos. This means there are many sister sites and alternative casinos that provide a very similar experience in terms of licensing, payment methods, bonuses, and design.
| Feature | Description |
|---|---|
| Operator | All sites are managed by ProgressPlay Limited, using the same white-label infrastructure. |
| Licensing | Dual licensing from UKGC and MGA, ensuring strong compliance and player protection. |
| Game Providers | Shared pool of over 80 developers including NetEnt, Play’n GO, Pragmatic Play, and BTG. |
| Banking Methods | Identical banking systems with options like Visa, PayPal, Skrill, Neteller, and Bitcoin. |
| Minimum Deposit | Standard £10 minimum across all sister sites. |
| Promotions | Similar welcome offers, often 100% up to £100 + Free Spins, and weekly seasonal bonuses. |
| Withdrawal Times | 3–7 business days is typical, with shared payment processing delays. |
| Mobile Compatibility | Fully responsive browser-based design with no need for a separate app. |
| Email Support | Common customer support address: customersupport@instantgamesupport.com. |
| Languages & Currencies | English as the default, with major currencies like GBP, EUR, USD, and CAD supported. |
Differences Between LuckCity and Sister Casinos
While the core structure remains similar, each site differentiates itself through branding, focus, and minor feature tweaks. Here’s a breakdown:
| Feature | LuckCity | BetBlink | MrRex | HotWins | SlotLux | Vegas Mobile | Monster Casino |
|---|---|---|---|---|---|---|---|
| Theme/Design | Urban and modern look | Sleek and minimalist | Dark, premium branding | Bright, casino-classic vibe | Purple and gold, elegant | Mobile-first dark interface | Bold, neon Vegas-inspired |
| Mobile UX Focus | Optimized | Standard mobile design | Advanced mobile UI | Basic responsive | Optimized but heavier UI | Heavily mobile-optimized | Optimized |
| Game Count | 3500+ | ~3000 | ~3000 | ~2500 | ~2700 | ~3200 | ~2800 |
| Sports Betting | No | No | Yes | No | No | No | No |
| Crypto Options | Bitcoin only | Bitcoin | Bitcoin | Bitcoin | No crypto | Bitcoin | Bitcoin |
| Unique Promotions | Up to 75 Free Spins | Slot of the Week promos | Sports + casino combo deals | Cashback Thursdays | Game of the Month | Free spins for mobile users | Loyalty spins |
| Live Chat | Email Only | Email Only | Live Chat | Email Only | Email Only | Email Only | Email Only |
| VIP/Loyalty Program | Points-based loyalty | Cashback-based | Tiered loyalty club | Basic VIP rewards | Spins-based loyalty | Gamified points | Points + weekend rewards |
Which Alternative Casino Should You Choose?
- Choose MrRex if you want sports betting and live chat support.
- Go with Vegas Mobile if you’re playing mostly from a smartphone or tablet.
- Try BetBlink for minimalist design and slot-focused gameplay.
- Pick HotWins or Monster Casino if you want frequent reloads and cashback.
- Stick with LuckCity if you prefer an all-rounder with modern design, rich game variety, and straightforward bonuses.
Each of these similar casinos delivers a familiar experience due to their shared infrastructure, but they still manage to create slightly different flavors based on branding, game count, crypto support, and design.
Summary
LuckCity Casino combines a vast game library, generous promotions, and flexible banking in a secure, regulated environment. The absence of live chat is a minor drawback, but the quality of its games, licensing, and player incentives more than make up for it. As part of the extensive ProgressPlay network, it also gives users access to dozens of similar casinos with nearly identical features.
Whether you’re looking for familiar alternatives like BetBlink or HotWins, or simply want a clean, mobile-ready platform to enjoy top-tier slots and live games, LuckCity is a strong contender.
- Accept players from UK
- Has a welcome bonus in the casino
- Has additional bonuses to diversify your game experience
- Players are protected by MGA: Malta Gaming Authority, UKGC: UK Gambling Commission license
- New modern casino
- Has a protection program and a self-exclusion for users
- Accepts payments in multiple currencies
- Deposit can be made using various payment systems
- The minimum top-up amount for your game is just £10
- The minimum amount for withdrawing your winnings is just £10
- Has 3500+ slots available for play
- Slots from many of the most popular, licensed and trusted providers
- Has 24/7 email support
- Has 24/7 live chat support
- It has a good rating on the most famous review sites
- Does not have an exclusive bonus
- Does not have sportsbook bonus
- Does not have regular cashback bonuses
- Localized to the only one language – EN
- Does not have mobile app for IOS or Android
- You will not be able to play if you live in the countries listed above.
- Has a poor rating on the most popular review sites
